Privacy Policy
Effective date:
Who we are
Octopus Usage Insights is developed and operated by chedders.co.uk (“we”, “our”, “us”). We provide a macOS app that helps Octopus Energy customers analyse their historical energy consumption.
Data we collect
We only collect the minimum data required for the app to operate:
- Octopus Energy usage data pulled via the official Octopus Energy API using the API key you provide within the app.
- Support communications such as your email address and any information you share with us when you contact [email protected].
We do not collect location data, payment details, analytics identifiers, or advertising data.
How your data is used
Within the app, your usage data is processed to provide:
- Historical energy consumption trends and comparisons.
- Summaries of high and low usage periods and export offsets.
- Forecasts and insights for Octopus Energy smart tariffs.
Support correspondence is used solely to respond to your enquiry and improve the app experience.
Storage and processing
All energy usage data is processed locally on your Mac. The app does not upload or sync your data to our servers, iCloud, or any other cloud service. Your Octopus API key is stored securely in the Apple Keychain on your device.
Data sharing
We do not sell or share your personal data with third parties. The app only communicates with the Octopus Energy API to retrieve your usage information using the credentials you supply.
Your choices and controls
- You can revoke the app’s access to your Octopus Energy account at any time by removing the API key from the app or regenerating your key via the Octopus Energy dashboard.
- You may request deletion of any support emails or correspondence by contacting us at [email protected].
Children’s privacy
Octopus Usage Insights is not directed toward children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to this policy
We may update this privacy policy to reflect changes to the app or legal requirements. When we do, we will revise the “Effective date” above and, where appropriate, notify you within the app or on this website.
Contact us
If you have any questions about this privacy policy or how we handle your data, please email [email protected].